Accordion 1: General Platform & Account Questions
A: Made in Canada Direct is a B2B wholesale platform exclusively featuring Canadian-made products. We connect retailers with Canadian suppliers and makers.
A: We prioritize Canadian manufacturing, offering a curated selection of high-quality, locally produced goods. We provide detailed supplier profiles, transparent sourcing information, and dedicated support for both retailers and suppliers, exceeding the typical transactional experience.
A: Click “Retailer Sign Up” and complete the detailed onboarding form. We require business registration and verification to ensure a professional B2B environment.
A: Click “Supplier Sign Up” and complete the comprehensive onboarding form. We require detailed manufacturing information and proof of Canadian production.
A: Retailers gain access to exclusive Canadian suppliers, competitive wholesale pricing, and streamlined ordering. Suppliers expand their reach, gain access to a targeted retailer network, and benefit from our marketing support.
A: We verify business registration, manufacturing capabilities (for suppliers), and “Made in Canada” claims. This ensures trust and quality for all platform users.
Accordion 2: Product Sourcing & Ordering
A: Use our advanced search filters by category, province and territories (to shop even more locally), materials, and ethical practices. Explore detailed supplier profiles and product catalogues.
A: Sample policies vary by supplier. Contact them directly through the platform’s messaging system to inquire. Some may require a small charge for testers or sample products in addition to meeting their MOQs.
A: MOQs are set by individual suppliers and are listed on their product pages.
A: Add products to your cart, review your order, and proceed to checkout. You will be able to message the supplier directly with any questions or contact our support team – help@madeincanadadirect..ca if you need any further assistance.
A: We offer secure payment processing through major credit cards.
A: Yes! Our platform facilitates direct communication, allowing you to discuss pricing, terms, and custom orders with suppliers. You can also send requests for quotes for additional volume discounts or tiered pricing.
Accordion 3: Shipping & Fulfillment
A: Suppliers manage their shipping and fulfillment unless otherwise specified.
A: Shipping costs and delivery times are determined by the supplier and depend on the order size and destination.
A: Our commitment to showcasing genuine Canadian-made products means we prioritize direct inventory management and shipping from Canadian facilities. This ensures product quality and supports local manufacturing, which is why we do not offer drop shipping.
A: Add products to your cart, review your order, and proceed to checkout. You will be able to message the supplier directly with any questions or contact our support team – help@madeincanadadirect..ca if you need any further assistance.
A: All return and exchange requests must be initiated by the retailer directly with the supplier through the platform’s messaging system. Suppliers will provide return authorizations and shipping instructions directly to the retailer.
Please refer to our return and refund policy for more details on how to initiate a return.
A: Yes, suppliers will provide tracking information for all shipped orders.
Accordion 4: Supplier-Specific Questions
A: Gain access to a targeted network of retailers, expand your market reach, and benefit from our marketing support. We provide tools for managing your listings, orders, and customer communication.
A: We offer transparent and competitive fee structures. Please refer to our seller agreement for details.
A: Use our user-friendly dashboard to create and manage your product listings, update inventory, and set pricing.
A: Listings must include detailed descriptions, high-resolution images, accurate pricing, and proof of Canadian manufacturing.
A: Use our built-in messaging system to communicate directly with retailers, answer questions, and discuss custom orders.
A: We offer digital marketing support, including social media promotion, email marketing, and featured supplier placements.
Accordion 5: Made in Canada Verification & Ethical Practices
A: We require detailed manufacturing information, proof of Canadian production facilities, and documentation of material sourcing.
A: We encourage suppliers to adopt sustainable manufacturing practices, fair labour standards, and responsible sourcing. We promote transparency and ethical business practices.
A: Yes, our platform allows you to filter suppliers based on certifications such as organic, fair trade, and eco-friendly.
Made in Canada Direct
Your Source for Canadian Pride
Useful Links
Subscribe Now
Don’t miss our future updates! Get Subscribed Today!
